Privacy Policy
This policy explains how DukaDigital handles customer information when users browse, purchase, download, or contact support.
Last updated: April 19, 2026
Information We Collect
We may collect information such as name, email address, phone number, order details, transaction references, download activity, and support messages.
We may also collect basic technical information such as browser type, device information, pages visited, and general usage data to help improve the website.
How We Use Information
Customer information is used to process orders, confirm payments, deliver digital products, provide support, prevent fraud, and improve DukaDigital services.
We may use contact details to send purchase confirmations, download information, important service updates, or customer support responses.
Payments and Transactions
Payment details may be processed through payment service providers. DukaDigital does not intentionally store sensitive payment credentials such as full card numbers.
Transaction records may be retained for accounting, dispute resolution, security, and customer support purposes.
Data Protection
We take reasonable measures to protect customer information from unauthorized access, misuse, loss, or disclosure.
No online system is completely risk-free, but we work to maintain practical safeguards appropriate for a digital products marketplace.
Customer Rights
Customers may contact DukaDigital to request support regarding their personal information, purchase records, or communication preferences.
Where legally required, we may retain certain records for tax, accounting, security, compliance, or dispute-resolution purposes.
Need support?
For questions about purchases, downloads, refunds, or account support, contact DukaDigital through the support page.
Contact Support